restaurant terms & Conditions

1. Applicability
1.1 The General Terms and Conditions below apply to all offers and transactions of IBES Restaurant. Prices are subject to change. 1.2 By accepting an offer or making an order, the consumer expressly accepts the applicability of these General Terms and Conditions. 1.3 Deviations from that stipulated in these Terms and Conditions are only valid when they are confirmed in writing by the management.

2. Quality
The IBES Restaurant guarantees that all the products offered meet the standards of the concept. If there are any complaints the management needs to be informed immediately. Appropriate actions will be taken as soon as possible.

3. Prices/offers
3.1 All offers made by IBES Restaurant & Playground are without obligation and IBES Restaurant expressly reserves the right to change the prices, in particular if this is necessary as a result of statutory or other regulations.
3.2 All prices are indicated in Tsh., including VAT.
3.3 In certain cases, promotional prices apply. These prices are valid only during a specific period as long as stocks last. No entitlement to these prices may be invoked before or after the specific period.

4. Cancellations
4.1 IBES Restaurant is entitled to cancel or change the date of an event. Should this happen, IBES Restaurant will attempt to provide a suitable solution. If an event is cancelled or postponed, IBES Restaurant will do its utmost to inform you as soon as possible. However.
4.2 After agreeing to hosting a celebration at IBES Restaurant you must pay at least 50,000 for table reservation and overall preparations. Also Before confirming your reservation, always check carefully that you have reserved the correct (number of) persons. Wrongfully ordered (numbers of) persons are not refundable.

5.1 All prices are including VAT.
5.2 Methods of payment we accept: Cash, Mpesa, TigoPesa, Halopesa and Airtel Money only.
5.3 You will not receive confirmation of your definitive booking until your payment has been approved.

Other provisions
6.1  The law of the Tanzania applies to all agreements entered into with or concluded by IBES Restaurant.